Health insurance companies
Administration of the medical book, from onboarding through adjudication to settlement.
GPS Health
Your journey is our story.
A patient's journey through a hospital is our work from the first call to the final settlement. We run medical claims administration end to end for insurers, hospitals and the people they cover: the contact centre, the doctor panel, the assessors at the bedside, and the money that follows.
- Simpler
- Quicker
- Better
GPS Health is a trusted healthcare solutions provider, partnering with Health Insurance companies, Government entities, Corporations, and Healthcare Institutions to deliver high-quality, cost-effective healthcare outcomes.
Who we are
A company built out of an operation.
Sri Lanka's medical insurance claims ran on paper and patience. A patient was admitted, a hospital filled in a form, an insurer received it days later, and everybody waited. The cost of that wait was carried by the patient at the discharge counter.
GPS Health was formed to close that gap. We built the country's first digital platform for managing medical insurance claims, and we run the administration around it: the contact centre, the doctor panel, the assessors who turn up at the hospital, and the finance that settles the bill.
We are a third-party administrator that happens to have built its own software, rather than a software company that discovered administration. That order matters. Every feature exists because somebody in an operation needed it.
Vision
To be the most trusted partner in delivering value-driven outsourcing solutions for the healthcare sector, ensuring global standards locally.
Mission
Dedicated to delivering innovative outsourcing solutions, we leverage global expertise to optimize costs, processes, customer experiences, and compliance, fostering lasting relationships that drive operational excellence and measurable value.
What we do
Four parts, one claim.
Third-party administration
Eight functions covering the claim end to end, from onboarding through adjudication to finance.
Healthcare BPO
A 24/7 multilingual contact centre, a panel of doctors, and quality assurance on every interaction.
Hospital network
Assessors across 15 districts, validating claims in the ward rather than by correspondence.
The GPS Health platform
The software we built to run all of it, and the first of its kind in Sri Lanka.
Who we serve
Four kinds of organisation, one shared problem.
Government entities
Scheme administration at population scale, with reporting that stands up to audit.
Corporations
Employee medical benefits run end to end, so HR is not adjudicating claims.
Healthcare institutions
Faster discharge and a Guarantee of Payment that arrives while the patient is still in the ward.
The platform
We built the software the industry did not have.
Sri Lanka's first digital platform for managing medical insurance claims, now running with insurers here.
Coverage
Someone from GPS Health is already at the hospital.
On-site assessors across 15 districts of Sri Lanka, validating claims in the ward while the patient is still admitted.
Where we are